FAQs

1Who are the courses for?
Anyone who loves their dog! Also Dog Professionals such as Groomers, Kennel Assistants, Dog Walkers etc – everyone is welcome!
2Do you use real dogs?
No. I have Dottie, Dylan and their puppy Daisy – my animal toys to practise your skills on and Casper my CPR manikin who has been especially designed to teach you resuscitation and how to check for a pulse.
3Can I bring my own dog?
Not if I am at a venue, they are not equipped to accommodate dogs. Yes – If I am coming to your home or premises – I would love to meet your best friend/s!
4How many people will be in the class?
I can accommodate up to 12 people at a venue or in your home or on your premises.
5What qualification will I get after the training?
You will be issued with a Nationally Recognized Pro Training certificate valid for 3 years. As an HSE compliant centre, ProTrainings ensure that all courses meet recommendations and guidelines set by the HSE, the UK Resuscitation Council and the ERC, so you can be confident that you are receiving the highest quality education. This qualification is also available with an Endorsed Certificate from TQUK, for an extra charge if required.
6How can I book a class?
For venues you can book on website or for home or business visits you can contact me via our contact form or by email (info@thecanineconnection.co.uk) or call 07535 479170
7How can I pay?
Venues: Through PayPal on website. Home/business visits - I can send bank details for you to pay in directly.
8What are your Terms and Conditions
Cancellation Policy:

Cancellations made 14 days or more in advance of the training session/event date, will receive a 100% refund or you can re-schedule for another date/class (1 time only) or you can transfer your booking to a friend. Less than 14 days you can re-schedule for another date/class (1 time only) or you can transfer your booking to a friend. No refund.

You are safe.

I take your privacy seriously and am committed to protecting your personal information. Your contact information is limited to your name, email, telephone number and your address. All paperwork handed in at the end of class is uploaded to Pro Trainings systems and is then destroyed. See Pro Trainings website for their privacy policy. I use your information to deliver your certificates and occasional updates to upcoming events (if you have given consent).

This information is held on secure databases hosted by data protection compliant service providers and is never shared with third parties.